Technical Support Executive

Job Description

  • Department: Machinery
  • Product: Factory automation components
  • Location: Bac Ninh, HCM

In order to expand business, we are looking for the candidates who will report to Machinery Manager and will be responsible for the following activities:

  • Support and propose application design to customers on-site
  • Support to handle customer’s technical queries or requirement
  • Plan and conduct technical seminar/roadshow to reach out to more potential customers
  • Handle customer’s product claim
  • Arrange technical training to related person in BU (Business Unit)
  • Other tasks as required

Qualifications

  • Fluent in both written and spoken English.
  • Diploma or Degree preferably in Mechanical/ Mechatronics / Electronics & Electrical / Industrial / Precision Engineering
  • 2 to 3 years’ experience in same position or in Technical Dept in manufacturing companies.
  • Possess high energy and result-oriented
  • Good communication and negotiation skills
  • Target driven and customer-centered
  • Good team player

Benefits

  • Working time: 5 days per week – 8am to 5pm
  • Salary: Negotiate (Up to 1,000$ gross)
  • Bonus: up to 4 months per year
  • Shuttle bus from Hanoi/HCM center to office
  • Advance healthcare package for employee & family
  • Company trip, Year end party & other team activities

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